Frequently Asked Questions

$25/month for everything. One plan, no tiers, no upsells. This includes unlimited AI chat, 4 site audits per month, GSC and GA4 integration, and all reports.

Yes, a 3-day free trial with full access to all features. You can connect your Google accounts and run your first analysis immediately.

Yes. No contracts, no cancellation fees, no questions asked. Cancel from your dashboard in one click. If you cancel during your free trial, you won't be charged at all.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, and Google Pay through LemonSqueezy. We never see or store your payment details.

If you're not satisfied within the first 14 days of a paid subscription, contact us at support@brass-seo.com and we'll issue a full refund.

Through OAuth 2.0, the same secure authentication Google uses everywhere. You log in directly with Google—we never see your password. We request read-only access, meaning we can view your data but never modify anything in your GSC or GA4 accounts.

From Google Search Console: search queries, impressions, clicks, average position, and indexed pages. From GA4: pageviews, sessions, bounce rate, engagement time, and traffic sources. We only access the data needed to generate your reports.

OAuth tokens are encrypted using industry-standard encryption at rest. Your analytics data is cached temporarily (up to 4 hours) to speed up report generation. We don't store historical copies of your Google data—we fetch it fresh when you request reports.

No. We never share, sell, or use your analytics data for any purpose other than generating your reports. Your data is yours. Read our full privacy policy for details.

Yes, anytime. Go to your dashboard and click "Disconnect" next to either GSC or GA4. You can also revoke access from your Google account security settings. We immediately delete your stored tokens when you disconnect.

Yes. Go to Account Settings and click "Delete Account." This permanently removes your account, all stored tokens, and any cached data. This action cannot be undone.

About 2 minutes. Sign up, click to connect Google Search Console, click to connect GA4. Both use OAuth—you just authorize access through Google's login screen. Once connected, you can run your first report immediately. For a detailed walkthrough, see our step-by-step setup guide.

Yes, both are required. GSC provides your search rankings, impressions, and clicks. GA4 provides traffic and engagement data like sessions and bounce rate. With both connected, you get the full cross-referenced analysis that finds problems neither tool shows alone—like pages that rank well but have high bounce rates. See GSC vs GA4: What Each One Tells You for a full breakdown of what each measures.

You'll need to verify your site with GSC first. It's free and takes about 5 minutes. Google has a setup guide here. Once verified, GSC starts collecting data immediately, though it takes a few days to accumulate meaningful search data.

Reports generate in 30-60 seconds. The AI fetches your data from Google, processes it, and streams the analysis in real-time. Site audits may take 1-2 minutes depending on how many pages are crawled.

No. The AI explains everything in plain language. Instead of showing you metrics and expecting you to interpret them, it tells you specifically what to do: "Change this title from X to Y" or "Add internal links to these 3 pages." If you don't understand something, just ask in the chat.

The site audit checks: Title tags (missing, too long, too short, duplicates), Meta descriptions (missing, length issues), Headings (missing H1, hierarchy problems), Images (missing alt text, broken images), Internal links (broken links, orphan pages), and Content (thin pages, duplicate content indicators).

We match URLs from both data sources to find insights neither shows alone. For example: a page with high impressions but low clicks (GSC) suggests title/description issues. A page with good rankings but high bounce rate (GSC + GA4) suggests content doesn't match search intent. These cross-referenced insights are prioritized in your reports.

By default, reports use the last 28 days of data from GSC and GA4. You can ask the AI to look at different time periods—like "compare this month to last month" or "show me the last 90 days"—and it will fetch the appropriate data.

Not directly. We focus on content and technical SEO issues that you can fix without developer help. For page speed analysis, we recommend Google's free PageSpeed Insights tool.

Currently, reports display in the chat interface where you can copy the text. We're working on PDF and CSV export features for a future update.

Each property has its own separate chat. When you switch using the property selector above the chat, a fresh conversation loads for the new site. Your previous property's chat history is preserved — it is still there when you switch back. All data analysis applies to the currently selected property.

This happens when your Google account doesn't have any verified sites in Search Console. You need to verify site ownership in GSC first. Make sure you're logging in with the same Google account that has GSC access.

If you just set up GSC or GA4, it takes a few days to accumulate data. GSC data also has a 2-3 day delay from Google. If your site is new or has very low traffic, the numbers will naturally be small. The AI will still provide recommendations based on whatever data is available.

The audit crawls up to 50 pages starting from your homepage and sitemap. If you have more than 50 pages, it prioritizes based on link structure. Pages that aren't linked from other pages (orphan pages) may not be discovered. This is actually useful feedback—orphan pages often have SEO problems.

Try these steps: 1) Make sure you're selecting the correct Google account that has GSC/GA4 access. 2) Clear your browser cookies and try again. 3) Check if you have any browser extensions blocking OAuth popups. If the problem persists, contact support@brass-seo.com.

Go to your dashboard, click Disconnect next to the affected service, then click Connect to re-authorize. The process takes about 30 seconds. This is usually triggered by a Google password change, removing Brass-SEO from your Google account's connected apps, or extended inactivity. After reconnecting, start a new chat so the AI picks up the fresh connection.

This usually means your site's firewall (Cloudflare, Vercel Firewall, Wordfence, etc.) is blocking the Brass-SEO crawler. Three options: (1) Paste the visible text from your page directly into the chat — the AI will analyze it directly. (2) Allow the Brass-SEO bot by following the provider-specific instructions at brass-seo.com/allow-bot. (3) Ask for a data-only audit — the AI can still analyze keyword performance and engagement from your GSC and GA4 data even without fetching the page.

Email us at support@brass-seo.com or use the support page. We typically respond within 24 hours on business days.